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Log off a LoadMaster or Apex session from Citrix

If you're having trouble launching the LoadMaster or Apex app, and you need to start a new session, follow the steps below.

Procedure

  1. Click the arrow pointing up at the bottom right of your screen.
  2. Right-click the blue Citrix WorkSpace icon and select "Connection Center" as shown below:
    3. Citrix WorkSpace Icon
  3. In Connection Center, select the server you are connected to, ensuring it is highlighted.
  4. Click "LOG OFF" as shown below (avoid clicking "Disconnect" to ensure a smooth session reset):
    5. Citrix Connection Center

For additional assistance, please contact the Transport Support team.

CEMEX Logo Transport Support Team Logo